Ongoing Training: In addition to training on housekeeping and hygiene protocols, hotel associates are also trained on COVID-19 awareness.
Real Time Information: Ambassade Hotel’s management team is on standby 24/7 and will monitor the latest news and information to prepare for and respond to COVID-19 if needed, and to support the hotel and its staff and guests.
Cleaning Products and Protocols: We work with our partners and suppliers around the world to make sure our hotel can procure and use virus-killing products approved by the European Union as well as the protective equipment they need for their operations. Our hotel uses cleaning products and protocols which are effective against viruses, including:
– Guest Rooms: Our hotel uses cleaning and disinfecting protocols to clean rooms after guests depart and before the next guest arrives, with particular attention paid to high-touch items.
– Public Spaces: Our hotel has increased the frequency of cleaning and disinfecting in public spaces, with a focus on the counter at the front desk, elevators (and elevator buttons), door handles, public bathrooms and even room keys.
– Back of House: In the spaces where associates work “behind the scenes,” hotels are increasing the frequency of cleaning and focusing on high-touch areas like associate entrances, locker room, laundry rooms and staff offices.