Vacancy All-round front office assistant | Bellman

Ready for a new chapter at the Ambassade Hotel, also known as the writers’ Hotel, in the vibrant heart of Amsterdam? We are proud of our dedication to personal service. We may currently call ourselves the #1 hotel in Amsterdam on TripAdvisor. Join Team Ambassade and let’s create an unforgettable work experience together at one of the loveliest places in the city!

You are the person who knows Amsterdam like no other, and we don’t just mean the tourist spots, but also the hidden gems. With your advice and hospitality, you have a big impact on the experience and satisfaction of the guests. Their smile is your ultimate goal, because it also puts a big smile on your face!

Upon the start of your shift, you see the first guests coming in and you immediately understand that after a long journey, all they really want to do is go to their hotel room. And there you are to welcome them! A smile on your face and you can assess exactly what the guest needs at that moment. The next day you share tips with them and show them the way to all the interesting places in Amsterdam.

Thanks to your skills you will warmly welcome the guests and guide them through our hotel. Your main tasks as an all-round front office assistant are located around the entrance and in the lobby of the hotel. This includes taking care of guests’ luggage, providing VIP arrangements, performing security tasks and providing (tourist) information to guests if required. Together with your colleagues you are ready to support our guests. The position of front office assistant/bellman is very dynamic and requires a commitment to a guest experience of the highest level.