Vacancy Senior Front Office employee

For our family business on the Amsterdam canals we are immediately looking for an enthusiastic senior front office employee. Are you the person we are looking for?

As Senior Front Office employee you are responsible for both front- and back office activities. Because of your extensive experience you are a real expert when it comes to guest service.

During your shift you will deal with reservation systems, duty management and the cooperation with other departments within the hotel. Together with the Front Office team you welcome our guests with a smile and show them around the hotel and its surroundings. You are the point of contact for the Junior Front Office Staff and also help them to develop further. For this position you have a professional and hospitable attitude. Your core tasks consist of assisting, checking in and checking out guests. You will answer internal and external phone calls, assist guests with requests, handle complaints and help guests with questions.

“Brasserie Ambassade is a real family business, and you can feel that.”
– Lars Vink

You can organize like the best and you can switch quickly. You are collegial and can communicate clearly to both guests and colleagues. You derive pleasure from speaking to our guests and want them to have the best possible time in Amsterdam.

As Senior Front Office employee you have extensive experience in luxury hotels. You have a good command of the Dutch and English language. You have a completed relevant education, a flexible attitude and an eye for service and quality.

Are you enthusiastic and do you want to give 100% every day together with our Front Office team to offer our guests an unforgettable experience? Then apply immediately!