Vacancy Support attendant (Housekeeping/Maintenance)

Objective

As a Support Attendant (Housekeeping / Maintenance) at the Ambassade Hotel, you support the daily operations within both the housekeeping and maintenance departments. You contribute to a clean, safe, and well-functioning environment, always with a strong focus on quality, efficiency, and guest experience.
In this role, you combine cleaning tasks with light technical duties. You are able to identify and report technical issues and, where possible, resolve minor ones independently. In doing so, you help ensure the consistent quality of guest rooms, public areas, and hotel facilities.

Daily tasks

Perform cleaning tasks in guest rooms and public areas
Maintain cleanliness, order, and proper replenishment of supplies and storage areas
Identify and report technical issues via GoTickin
Independently resolve minor maintenance issues where possible
Assist with lifting tasks, deep cleaning, and logistical activities
Inspect areas to ensure quality, safety, and presentation standards
Maintain a strong eye for detail and guest experience in all tasks

Projects

Support deep cleaning projects and quality improvement initiatives
Assist in the organization and optimization of storage and workspaces
Support the implementation of systems and new ways of working (e.g. task allocation, reporting processes)
Contribute to process improvements within housekeeping and cross-department collaboration

Teamwork & Collaboration

You work closely with housekeeping, front office, and the maintenance team to ensure a smooth and efficient daily operation.

Qualifications & skills

Experience

Experience in housekeeping, cleaning, or facility services (preferably within a hotel environment)
Affinity with working according to high quality and hygiene standards
Basic technical knowledge and/or experience with minor repairs
Good command of Dutch and/or English in an operational setting

Skills

Knowledge of cleaning and hygiene standards
Basic maintenance skills (minor repairs)
Ability to identify and report issues
Experience with operational/reporting systems
Knowledge of safety procedures
Strong attention to detail and quality
Independent and proactive attitude

Working Conditions

Flexibility in working days and hours is required, including weekends and public holidays, depending on operational needs.
Regular standing and walking during shifts
Lifting and moving cleaning materials and equipment

Working at Ambassade Hotel

The Ambassade Hotel, part of the Ambassade Group and located on Herengracht, is a family-run business where both guests and colleagues feel at home. We are enthusiastic, professional, and create a friendly working atmosphere!

Would you like to join our enthusiastic and close-knit team?

Receive exclusive discounts at our hotel, restaurant and shops

Enjoy complimentary access to the float facilities at Koan Float wellness center

Participate in training courses, workshops, and receive personal guidance

Invest in your personal development with our support