Vacancy: Head of Maintenance / Facilities Manager

Teamwork and collaboration

You are a visible presence on the floor, with a clear understanding of operational priorities and technical requirements. Together with your team, you assess priorities and determine the most effective course of action.

While unexpected breakdowns are part of hotel operations, your focus is on reducing disruptions through proactive maintenance, planning and continuous improvement.

Qualifications and skills

We are looking for a technically strong, hands-on professional who takes ownership and maintains oversight in a dynamic environment. You do not need to perform every specialist task yourself, but you should possess sufficient technical expertise to assess situations accurately, determine what can be handled internally, and recognise when external specialists should be engaged.

In addition, you understand the unique demands of working within a luxury hospitality environment. Technical solutions must not only be effective but also implemented with minimal disruption to guests and colleagues.

Preferred qualifications include:

• experience within technical services, facilities management, property maintenance, or building management.
• previous experience leading or coordinating maintenance personnel.
• broad technical knowledge of buildings and building-related installations.
• experience with preventative maintenance programmes.
• knowledge of relevant safety regulations, inspections, and compliance requirements.
• experience managing suppliers, contractors and service providers.
• a practical, proactive, and independent approach to work.
• strong communication and organisational skills.
• the ability to prioritise effectively in a fast-paced operational environment.
• experience within hotels, hospitality venues, historic properties, or other heavily utilised buildings is considered a strong advantage.

Your challenge

The Ambassade Hotel consists of a collection of historic canal houses where hundreds of guests and employees live, work, and visit every day. The technical infrastructure simply needs to perform reliably at all times.

At the same time, we are focused on further professionalising our maintenance department. The objective is to move away from reactive maintenance and towards a more strategic, preventative approach: identifying recurring issues, improving maintenance planning, documenting activities more effectively, and preventing small technical concerns from developing into major operational problems.

You will have the opportunity to work closely with management to implement improvements, optimise processes, and further develop the maintenance department into a proactive and highly effective operation.