Camera surveillance
Cameras are installed in and around our hotel premises. These cameras are under the responsibility of Ambassade Hotel, which acts as the data controller.
Below, we inform you about this camera surveillance and the rights and obligations of every individual filmed or the owner of a recorded vehicle. Under the GDPR, the filmed individual is referred to as the “data subject.”
Purpose of camera surveillance
The camera surveillance serves the following purposes:
- To prevent or mitigate damages caused by vandalism, theft, fraud, burglary, or other forms of criminal activity.
- To ensure the safety of staff members.
- To monitor the efficient service of guests visiting the hotel or restaurant.
- To claim damages to the property of the hotel or its employees.
Who conducts the camera surveillance?
The camera surveillance is conducted internally by Ambassade Hotel.
What footage is captured and how is it processed?
Camera footage of individuals and vehicles, including license plates, is recorded in and around Ambassade Hotel premises. The footage is deleted after 10 days.
Live footage is monitored in designated offices within the hotel to achieve the purposes described above.
Recorded footage is only provided to law enforcement upon an official request.
Rights of filmed individuals
Under the GDPR, any individual who is filmed has certain rights. Once footage has been recorded of you, you are entitled to the following:
- Right of Access: You may request access to the recorded footage (of yourself or your vehicle).
- Right to Erasure: You may request the deletion of footage.
- Right to File a Complaint: Complaints may be filed with Ambassade Hotel or with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
We reiterate that footage is automatically deleted after 10 days. Footage is only shared with law enforcement upon a formal request.
Exercising your rights
To exercise your rights or to file a complaint, please send an email to privacy@ambassade-hotel.nl. Your request will be handled within 30 days, in compliance with GDPR requirements.
All requests will be carefully assessed. In cases of (criminal) investigations, the rights of the data controller may outweigh those of the filmed individual or vehicle owner. If this is the case, you will be informed when your request is processed.
Filing a Complaint with the Data Protection Authority
If you are unsatisfied with our response, you can file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) via their website: File a Tip or Complaint with the AP.
