Introduction
The Ambassade Hotel (Herengracht 341, 1016 AZ, Amsterdam) is responsible for the processing of personal data as outlined in this policy. This policy applies to the Ambassade Hotel and its affiliated companies, including Koan Float B.V., Samsara, and Restaurant Ambassade.
Contact Information
- Data Protection Officer (DPO): Lucas Schopman
- Email: lucas.schopman@ambassade-hotel.nl
- Phone: +31 20 555 0222
- Website: www.ambassade-hotel.com
Personal data we process
We process personal data that you provide to us or that is automatically collected when using our services. This includes:
- Name, gender, and date of birth
- Contact details (address, phone, email)
- Payment information
- Booking history (hotel, wellness center, restaurant)
- Website usage and browsing data
Purpose of data processing
We process your personal data for the following purposes:
- To process your bookings and payments
- To improve our services and provide personalized experiences
- To communicate with you (e.g., confirmations, newsletters, promotions)
- To comply with legal obligations (e.g., tax reporting)
Automated decision-making
We do not use automated decision-making processes that significantly affect individuals.
Data storage and retention
We only retain personal data as long as necessary to fulfill the purposes for which it was collected. Retention periods are outlined in our data processing register.
Data sharing with third parties
We do not sell your personal data. We may share data with third-party service providers (e.g., payment processors, IT service providers) who assist in fulfilling services for us. These third parties are bound by contracts ensuring data security and confidentiality.
Cookies
We use essential cookies to operate our website and improve user experience. You can manage cookie preferences through your browser settings.
Security measures
We implement appropriate technical and organizational measures to secure your personal data, including encryption, access controls, and regular security audits.
Your rights
You have the right to:
- Access, correct, or delete your personal data
- Withdraw consent or object to data processing
- Request data portability
To exercise these rights, please contact us at lucas.schopman@ambassade-hotel.nl. We aim to respond within one month. For your privacy, we may ask for proof of identity when processing requests.
Data protection compliance
Ambassade Hotel is committed to complying with applicable data protection laws and ensuring the security of your personal data.
Camera Surveillance
The Ambassade Hotel uses cameras in and around its premises to ensure safety and prevent criminal activity. The use of these cameras falls under the responsibility of Ambassade Hotel as the data controller. Camera footage is retained for 10 days and may be shared with law enforcement upon request.
For detailed information about our camera surveillance practices and your rights, please see our Camera Surveillance Privacy Statement.
Updates to this privacy policy
We may update this privacy policy from time to time. The latest version will always be available on our website.
